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FAQ
Questions & Answers
Learn the answers to the most common questions we are asked!
See instructions on how to independently check the availability of the selected product in the stationary store Militaria.pl.
We inform you about all stages of the order by email, check in particular the first message, in which the where the shipping time is given.
Log in using your order number and email address to access information about your order and shipping!
We offer free returns on purchases made at Militaria.pl. Go to Returns and complaints page >> and log in to your KSK account, or enter your order number/invoice number if you placed an order without logging in.
Check out the detailed return instructions >>.
We offer free shipping on advertised products. Go to Returns and complaints page >> and log in to your KSK account, or enter your order number/invoice number if you placed an order without logging in. In Order History select the correct order and click next to it Return / complaint. Then select Complaint.
Check out the detailed complaint instructions >>.
We offer various forms of payment - credit and debit cards, Google Pay, Apple Pay, on delivery and more. In retail stores, you will also pay with Pluxee (Sodexo) vouchers.
You can also use installments 0% and deferred payments if you have polish ID card or residence card and PESEL number.
With each commodity we indicate its availability and the time needed to prepare the shipment. Products marked *immediately* we ship immediately on weekdays and Sundays. All packages should be delivered the next business day after shipment!
We offer delivery by DHL courier, InPost courier, to Paczkomat® machines and Orlen Parcel. From 99 PLN we have free delivery!
Check out the detailed delivery charges >>
Check out international shipping costs >>
Yes, you can! It's easy - you select the product with shipping *immediately* and in the shopping cart you select delivery DHL courier or delivery to a stationary store. Place your order before 23:00 (11:00 PM) on Sunday. Then we will deliver Your order the very next day - which is Monday!
For more questions and answers, see Help >>